FAQ
Have Questions?
Common queries answered
Products that are in stock usually take up to 30 business days to arrive. There are certain exceptions, please read our Return & Refund Policy.
Alpine Safes stands behind its products. If a product arrives damaged, we will replace the item free of charge. Note that the safe must be sent back in its original packaging. Please read our Refund & Return Policy.
If you made a mistake and provided the wrong shipping address, please contact us by email or phone as soon as possible. Products that have already been shipped will be subject to an additional charge by the freight company for address change.
You will be provided a tracking number once the safe has been shipped out. Please reach us at [email protected] for more information..
You can call us at (877) 587-7333, or email [email protected]
Alpine Safes ships to domestic locations only.
